Print this article
- 06/30/2021

Using Retail Tech Innovation to Enhance the Customer Experience

HPC Today

Almost 70% of retail professionals believe consumers will judge them on their digital capabilities post-pandemic. To meet these expectations, retailers and brands need to capitalise on technology that will elevate the shopping experience.

Euromonitor in partnership with the National Retail Federation (NRF) to explore consumer attitudes towards digital shopping and where retailers are focusing their investments.

 

READ THE FULL PDF: ConsumerRetailTech21-v0.5