The newly opened Customer Experience Centre is designed to connect Purolite’s applications experts with customers to help solve their most pressing challenges.
The centre advances Purolite’s sustainability goals by utilising modular construction methods to help reduce environmental impact with the aim of harnessing energy through natural recovery. The installation of solar powered panels and ground pumps support plans to run the centre at net-zero energy. Furthermore, Purolite has invested in additional electric vehicles and charge points across the site for staff and visitors.
His Majesty’s Lord-Lieutenant of Mid Glamorgan and Deputy Mayor Wendy Lewis of Rhondda Cynon Taf Council were among those marking the milestone at the centre alongside Gergely Sved, EVP and Group President of Ecolab Life Sciences and Healthcare, Hayley Crowe, Senior Vice President and General Manager of Purolite, and Chris Major, General Manager for Purolite Bioprocessing.
The event included a site capabilities tour, an official plaque unveiling of Purolite’s Customer Experience Centre and acceptance of the Queens Award for International Trade, presented by the Lord Lieutenant.
“Purolite’s Llantrisant facility expansion not only shows a commitment to supporting its bioprocessing customers, but also highlights the company’s commitment to the Wales economic landscape,” remarked Mick Antoniw MS, local Member of the Senedd for Pontypridd, Counsel General and Minister for the Constitution.
“The opening is another celebratory moment for the Purolite team here in Wales,” said Crowe.
“Our site-wide facilities expansion is strategically designed to help accelerate Purolite’s ability to provide customers throughout the world with high quality resin products and short lead times, enabling our customers to deliver life-saving drugs faster.”
“We look forward to welcoming our customers to the centre to build and strengthen existing relationships with them. I have no doubt that our team will continue to achieve great things here.”
Chris Major, General Manager of the Bioprocessing division at Purolite, added: “We have ambitious plans in South Wales and now, more than ever, we are focused on supporting Wales’ extensive commercial potential, both through attracting external investment to the area and supporting our employees in their career and skills development.
“As we significantly increase our current processing production output, we are turning that into further investment for unlocking key talent available in Wales. In fact, by the end of 2022, we expect to have increased our local employee population by over 55%.”
